info@cloudandtech.com.au 02 4061 9088 Nelson Bay, NSW 2315
What We Offer

IT Services for Port Stephens

Practical, affordable technology services for businesses and home users — with real local support in Nelson Bay.

Always On

Managed IT Support

Proactive monitoring, maintenance, and fast helpdesk support to keep your business running smoothly. Think of us as your outsourced IT team — without the overhead.

  • 24/7 system monitoring and alerts
  • Fast remote and on-site helpdesk support
  • Proactive patching and maintenance
  • Hardware and software asset management
  • Regular reporting and IT health reviews
  • Vendor management and procurement
Get Managed Support →

Live System Monitor

Server HealthHealthy
Backup StatusCompleted
Security PatchesUp to date
Network Uptime99.9%
Open Tickets0
Work Anywhere

Cloud Solutions

Microsoft 365 setup and management, secure cloud backups, and business-grade cloud hosting — made simple. We handle the complexity so you can focus on running your business.

  • Microsoft 365 setup, licencing & management
  • Secure cloud backup solutions
  • Cloud file storage and collaboration (SharePoint, OneDrive)
  • Email migration and management
  • Cloud-hosted servers and virtual desktops
  • Azure and hybrid cloud consulting
Start With Cloud →

Microsoft 365 Overview

Exchange EmailActive
OneDrive StorageSynced
TeamsConnected
Cloud BackupLast: Today
MFA EnabledSecured
Stay Protected

Cybersecurity

Protect your business with next-generation Endpoint Detection & Response (EDR), Managed Detection & Response (MDR), and comprehensive data protection. Cyber threats are real — we keep you ahead of them.

  • Next-gen Endpoint Detection & Response (EDR)
  • Managed Detection & Response (MDR)
  • Security awareness training for staff
  • Free Cybersecurity Health Check
  • Email security and anti-phishing
  • Data loss prevention and encryption
Free Security Check → Learn More

Security Status

EDR ProtectionActive
MDR Monitoring24/7 Active
FirewallConfigured
Email FilteringEnabled
Threats Blocked (30d)142
Plan Ahead

IT Consulting

Technology strategy and solutions tailored to your business growth. We help you invest wisely in IT that actually works for you — no jargon, no unnecessary spend.

  • IT strategy and roadmap development
  • Technology budgeting and cost optimisation
  • Hardware and infrastructure refresh planning
  • Business continuity and disaster recovery planning
  • Vendor evaluation and selection
  • Project management and delivery
Book a Consultation →

Consulting Outcomes

IT Cost SavingsAvg. 25%
Productivity GainUp to 40%
Security PostureImproved
Downtime Reduction-80%
Client Satisfaction★★★★★
Look the Part

Web Design

Fast, modern websites for Port Stephens businesses — designed, built, hosted and looked after locally. One team for your website and your IT means nothing falls between the cracks.

  • Custom WordPress websites, built for speed
  • Mobile-friendly, modern design
  • Local SEO foundations built in
  • Secure hosting, backups & updates handled for you
  • Contact forms with spam protection
  • Ongoing care plans — your site stays fast and secure
More About Web Design →

Every Site Includes

Mobile-Friendly DesignIncluded
SSL Security CertificateIncluded
Local SEO SetupIncluded
Daily BackupsCare Plan
Typical Load Time<2s
Simple Options

Not Sure Where to Start?

We tailor every engagement to your needs — but here are some common starting points for Port Stephens businesses.

Essentials

Perfect for small teams getting IT sorted

  • Remote helpdesk support
  • Basic monitoring
  • Microsoft 365 management
  • Monthly reporting
Get a Quote →

Enterprise

Comprehensive IT for larger organisations

  • Everything in Business
  • Dedicated account manager
  • Advanced security stack
  • Compliance support
  • Custom SLA
Get a Quote →
Home Users & Seniors

Friendly IT Help at Home

Not every IT problem belongs to a business. Whether you're a home user frustrated with a slow computer, or a retiree who wants to video call the grandkids — we offer patient, plain-English support with in-home visits across Nelson Bay and Port Stephens.

  • In-home visits across Nelson Bay & Port Stephens
  • Computer setup, tune-up & slow PC fixes
  • Smartphone & tablet help (iPhone, Android, iPad)
  • Email, internet & video calling setup (Zoom, FaceTime)
  • Printer, Wi-Fi & smart TV setup
  • Online scam awareness & protection
  • No jargon — plain English every step of the way
Book a Home Visit → Ask a Question

Common Home Support Requests

Slow computer fixPopular
Phone setup & tipsPopular
Zoom / FaceTime helpSenior favourite
Scam protectionRecommended
Printer setupQuick fix
Wi-Fi issuesSame day
In-Home Visits Available
Nelson Bay, Port Stephens & surrounds
Free Consultation

Not Sure What You Need?

Book a free, no-obligation consultation and we'll recommend exactly what's right for you. No jargon, no pressure.