info@cloudandtech.com.au 02 4061 9088 Nelson Bay, NSW 2315
Our Story

About Cloud and Tech

Local IT experts in the Port Stephens region, supporting businesses, home users, and seniors with friendly, plain-English technology help.

Our Story

From Computer Troubleshooters to Cloud and Tech

For more than a decade, we proudly served the Port Stephens region as part of the Computer Troubleshooters franchise. In that time, we built lasting relationships with local businesses, solved thousands of IT challenges, and became known for our reliable, down-to-earth support.

In September 2025, we took the next step — launching Cloud and Tech as our own independent business. This allows us to focus on what matters most: delivering smart, secure, and affordable IT solutions tailored to the needs of Port Stephens businesses.

We're not just IT professionals — we're people who genuinely care about your community. As a local, family-run team, we serve businesses, home users, and retirees alike. With so many wonderful seniors in the Port Stephens area, we're proud to offer patient, in-home IT support with plain English and zero jargon — from setting up a new phone to staying safe from online scams.

Get in Touch → Our Services
Our Journey
  • 2015 – 2025

    Computer Troubleshooters Hunter Valley

    Proudly supporting local businesses with IT solutions and building long-term client relationships over 10+ years.

  • September 2025

    Cloud and Tech is Born

    Relocated to Nelson Bay and launched our own independent business to serve the Port Stephens community.

  • Today

    Trusted Local IT Partner

    Delivering Managed IT, Cloud Solutions, Cybersecurity, Consulting, and in-home support for seniors across Port Stephens.

What We Stand For

Our Values

Everything we do is guided by a commitment to our clients and our community.

Trust

We build long-term relationships by being transparent, honest, and reliable. You'll always know exactly what we're doing and why.

Responsiveness

Fast, effective IT support when you need it most — because downtime costs you money and we take that seriously.

Sustainability

Smart IT solutions that are efficient, scalable, and designed for long-term success — built to grow with your needs.

The People Behind It All

Meet the Team

We're not just IT professionals — we're people who care about your business and your community.

DE

Darren Everson

Founder & IT Director

Over 10 years running Computer Troubleshooters before founding Cloud and Tech in Nelson Bay. Passionate about making technology accessible for everyone.

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Barb

Accounts Department

Keeping everything running smoothly behind the scenes. Barb ensures our clients are looked after from billing to administration.

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We're Growing

Join the Team

Interested in joining a local IT team that makes a real difference in Port Stephens? Get in touch — we'd love to hear from you.

Let's Work Together

Ready to Grow Together?

Whether you need ongoing IT support, a one-time project, or friendly help at home — Cloud and Tech is here for you.